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Roof Rack and Truck Rack FAQs



Will my car work with the Antidote Universal Cross Bars?

Because of so many different models and makes of vehicles, the best way to make sure your vehicle is a good fit for our crossbars is to email us your car make, model, and year. We can inform you if we believe your vehicle will be a good fit. Our representatives will let you know if you will need longer cross bars or brackets for the best fitment.

How much dynamic (moving) weight can the Universal Crossbars hold?

Once the Crossbars are securely and properly mounted, the clamp-on and bolt-in racks are rated to 150lbs and the universal bare-roof clip-on crossbars are rated at 100lbs dynamic weight load. Static weight can vary from vehicle to vehicle.

Are the Truck Bed Ladder Racks really considered Heavy Duty?

Yes, these racks are no joke. Once properly installed, it acts as a unibody structure that is very rigid and built from very durable powder-coated aluminum. Off-road rated at 275lbs, on-road rated at 450 and rated for 800lbs static weight. That is a whole lot of gear!

Did we miss something? Send us an email or phone call and we would be happy to assist you!

What is the Return Policy?

Antidote Outdoors will allow you to return your roof rack under certain circumstances. These circumstances are as follows but not limited to:

Whether you purchased in-store or opted for delivery, it is the purchaser’s responsibility to get the roof rack back into the Antidote Outdoors headquarters safely and in new condition. Your roof rack must be unused and brand new with all of its original packaging, hardware, and accessories. Any alterations will void the purchaser’s warranty and disqualify a refund of any amount. If the returned items are accepted in its condition, a restocking fee of 30% will incur.

 If the item is not in its brand new condition, Antidote Outdoors reserves the right to reduce the refund amount in accordance to any extent of damage, wear & tear, and usage of the item. If the condition of the item is deemed as unmerchantable, no refund may be given and you will be responsible for picking up your roof rack during business hours. 

If you are having issues, do not get discouraged, things happen. Send us an email or give us a call or text and we will do our best to support any issues you may be facing regarding any of our products. We have big hearts and small business support that most companies lack. Seriously, give us a call, we will work with you to alleviate any issues the best we can.

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